What Information We Collect and Why
When you register an account, we collect your name, email address, phone number and the credentials you set. Every deposit or withdrawal action — whether you use DANA, OVO or GoPay — generates a transaction record tied to your account ID. We store this to process
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payments accurately, resolve disputes and meet obligations that apply where local law permits our service. We also collect device and session data automatically: your IP address, browser type, the pages you visit inside the lobby and session timestamps. This helps us detect unusual login patterns and
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keep your account safe. We do not sell your personal data to third parties. Where we share data with payment processors like DANA, OVO and GoPay, it is limited strictly to what those processors need to complete the transaction. You can request a copy of all
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data we hold on your account by contacting our support team through the channels listed on this page. Data retention periods follow applicable regulations in the regions where our service is available; we delete account data when it is no longer legally required to be kept.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.